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Privacy Policy

Thank you for visiting the IUPIN Official Mall!

1.iupin.com Privacy Policy

(1) Collection of Personal Information

We value your privacy and the information you agree to share in connection with our SMS marketing services. In order to provide you with personalized recommended products, efficient customer service and timely news notifications, we record some of the information you provide when you previously visit our website and when you register and browse our website.

This includes your name, e-mail address, gender, IP, device information, your billing and shipping address information, phone number, address, language preference, and product category preference.

At iupin.com, we respect and value the protection of your personal information. We ensure that your privacy is protected when using our services. Once we receive your data transmission, we take technical and organizational measures to help protect your data from loss, manipulation, unauthorized access, etc. We also take steps to ensure that your data is protected from unauthorized access. We are constantly adapting our security measures to technological advances and developments. We protect your data using Secure Socket Layer (SSL) encryption, a feature that encrypts all information sent between buyer and seller, including card details, so that card details cannot be read by outside parties.



(2) Use of Personal Information

We collect personal information that you voluntarily provide to us and process it for the following purposes:

creating your personal account at iupin.com

To complete transactions with you;

To be able to contact you in the event of any problems with the delivery of your items;

Communicating with you about the latest market trends and enabling you to participate in promotions (if you have ever subscribed);

Understanding your needs and preferences and recommending personalized products;

Developing, enhancing, marketing and delivering products and services that meet your needs;

Processing exchanges or product returns;

Improving our services and responding to requests or complaints.



(3) The content and frequency of our communications with you

-for automatically triggered email, SMS and app push notifications

After you register with iupin.com, we may send you confirmation emails or SMS verifications and necessary service-related notifications.

For example:

Your order confirmation email;

Your change of address confirmation email;

Your payment confirmation email;

Your order tracking number email;

Your order shipment notification;

Your parcel logistics method change notification;

The above list is closely related to your order and we strongly recommend that you do not unsubscribe, and if you insist on deleting your account information, you will no longer receive the above emails.

The frequency of these notifications is closely related to your interaction on our website. We cannot guarantee a certain number of deliveries.

How to delete my account:

See (7) Right to Opt Out.

For manual grouping of emails or text messages and app push notifications

To recommend personalized products, services, discounts, shopping and dressing advice, maintenance advice, service policy updates, and offers that may be of interest to you, including sending you such information by email, postal mail, or text message

How to unsubscribe:
Please see (7) Right to Opt Out.

(4) Cookies

A cookie is a small text file that is saved to your computer or mobile device and retrieved from it during subsequent visits. iupin uses cookies to enhance and simplify your visit.

We do not use cookies to disclose information to third parties. We also have third party cookies on our website that we use to collect statistical data in aggregate form in analytics tools such as Google Analytics.

Some of these cookies may track your behavior across multiple websites. There are two types of cookies: persistent cookies and temporary cookies (session cookies).

Persistent cookies are stored as files on your computer or mobile device for no more than 24 months.

Session cookies are stored temporarily and disappear when you close your browser. Unless you are logged in, we use persistent cookies to store your shipping country and shopping bag.

We use session cookies to check that you are logged in.

You can easily delete cookies from your computer or mobile device using your browser; see Help in your browser for instructions on how to handle and delete cookies.

You can choose to disable cookies or to be notified each time a new cookie is sent to your computer or mobile device. Please note, however, that if you choose to disable cookies, you will not be able to use the shopping cart.

(5) Children's Privacy

If you are under 16 years of age, please use iupin.com only as given or authorized by the responsible parent of the child.

iupin does not collect, use or transfer to third parties any data from children under the age of 13. When we learn that we have collected personal data from a child under the age of 13, we will delete that data immediately.

If you become aware that any child under the age of 13 has registered on our website, please contact us for deletion.

Email: service@iupin.com

(6) Information processing

You agree to clearly and fully understand that, in order to provide you with personalized recommended products, efficient customer service, and timely news notification

We have the right to process your personal data or data sets, including but not limited to any one or a series of the following operations, such as collecting, recording, organizing,

structuring, storing, adapting or modifying, retrieving, accessing, using, disclosing, transmitting or otherwise using, arranging, combining, restricting, deleting or destroying, whether or not operated by automated means.

(7) Right to Opt-Out

Delete My Account

iupin is committed to providing you with consistent, high quality products and services. However, if you wish to delete all data and information from our website, we respect your choice and cooperate fully.

Please contact iupin customer service and they will get back to you within 48 hours. All of your information will be completely deleted from iupin's servers.

No more emails or messages

If you no longer wish to receive promotional messages from the Company, you may opt out of these messages at any time by clicking on the “unsubscribe” hyperlink at the bottom of each email.

You may unsubscribe from receiving text messages by sending an email to our customer service at service@iupin.com.

2. Data Security on iupin.com

(1) How we secure user information

upin.com uses physical, electronic, and managerial procedures to protect the confidentiality of your personal information, including Secure Socket Layer (“SSL”) for all financial transactions conducted through the Site.

We use SSL encryption to protect your personal information online, and we also take a variety of measures to protect your personal information within our facilities. Access to your personal information is restricted.

Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third party service providers to ensure the physical security of some of our computer hardware.

We believe their security procedures are adequate. For example, when you visit our Web site, the server you are accessing is located in a secure physical environment behind locked cages and electronic firewalls.

Although we use industry-standard precautions to protect your personal information, we cannot guarantee that any data transmitted over the Internet will be 100% secure.

Accordingly, we cannot ensure or warrant the security of any information you transmit to us, and you understand that any information you transmit to us is at your own risk. However, we will do our best to protect the security of your data.

We will not sell, rent, trade, license or otherwise disclose your personal or financial information to anyone. We do work with third party partners in order to provide you with better service.

You are responsible for maintaining the security and confidentiality of your iupin.com username and password.



(2) Working with Third Party Partners

Sometimes we must use third party service providers to perform specific functions on our behalf. Any information disclosed to them is used only to assist them in providing their services.

We will sign strict confidentiality agreements with third party service providers and also use strict encryption during data transmission.

-Delivery

In order for your order to be delivered, we must provide your name, shipping address, email and phone number to our partners such as DHL, USPS, EMS, UPS, Fedex, and others.

-Payment

We must provide your credit card number to financial service organizations such as PayPal, credit card processors and issuers in order to process payments.

We may share information to reduce the risk of fraud or to prevent users from attempting to commit fraud or other illegal activities on our site.

All details regarding the use of payment methods and privacy policies are in accordance with their own policies. Here are quick links for reference:

Paypal: Privacy Statement Details>>

Klana: privacy policy details >>

Afterpay: privacy policy details >>>

-Marketing

During your registration, you agree to receive promotional notifications from us; you may be informed of new products, promotional announcements, special offers and services via EDM and SMS.

You may unsubscribe from these communications at any time by clicking on the “unsubscribe” hyperlink at the bottom of each email. You may also send an e-mail to service@iupin.comand request to stop sending you any promotional emails or text messages.

-Data Tracking and Statistics

In order to enhance the user experience, we may share information that does not identify you or any of our users, such as the number of daily visitors to a particular page, or the size of an order on a particular date.

with advertising partners and third parties such as Google Analytics.



(3) You fully understand and expressly agree that we may authorize affiliates to process your personal information after signing a strictly written data processing agreement.



(4) Corporate and Business Affairs.

We may share personal data with all of our affiliates. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer or sale or disposition of all or a portion of our business.

including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third parties.



3. Updates to our Privacy and Security Policy

iupin.com reserves the right to change the privacy and security statement of the website.

Any changes we make to this privacy and security policy can be viewed online by visiting our website. When we make changes, we will update the “last updated” date below. If the changes are considered more significant.

We may try to contact you, or we may post a notice on this website informing you that we have made changes to this policy.

Email: service@iupin.com

Our Website :https://iupin.com/

Last Updated Date:

July 1, 2024